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February 3, 2020
There are four more administrator basics webinars ahead! Whether you need to train new staff, refresh your skills, or learn to use new features, these webinars will get your entire team up to speed on using Doubleknot to streamline processes, increase participation, and boost revenue.
If you missed one or both of last week's webinars, or if others in your organization would benefit, videos of last week's webinars are available now.
- Administrator Basics 1: Topics include setting up financial accounts, configuring calendar activity events, understanding registrant types, using registrant attributes, working with waitlists, and testing events.
- Administrator Basics 2: Topics include using event forms, billing reminders. cancelling registrations and issuing refunds, and posting payments and adjustments to a registration.
Topics include copying events, copying and moving registration forms, moving registrations from one event to another, setting up event categories, understanding event reports and using Communications Center.
Date: February 4, 2020
Time: 2 PM Eastern / 11 AM Pacific
Topics include setting up online donations; displaying a donation request at every checkout; creating custom donation acknowledgement letters, and understanding Doubleknot reporting in more depth.
Date: February 6, 2020
Time: 2 PM Eastern / 11 AM Pacific
Topics include creating and managing gift cards; using Sales Station for event check-in, payments and donations; and using Sales Station in the back office to speed and simplify customer service and offline payments.
Date: February 11, 2020
Time: 2 PM Eastern / 11 AM Pacific
Topics include discounts and promotions, price groups, and payment schedules.
Date: February 13, 2020
Time: 2 PM Eastern / 11 AM Pacific
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